Information Technology

  • Assist in maintaining PowerSchool servers and applications.
  • Work with the Curriculum department to develop and maintain report cards.
  • Maintain various other servers and applications such as: RSA WebCRD, Renaissance Place, Safari Montage, JAMF MDM, PrinterLogic, PaperCut
  • Assist teachers with the use of technology in their classrooms.
  • Act as a point of reference and escalation for Tier 1 support staff.

August 2009 - June 2011

  • Assist teachers with the use of technology in their classrooms.
  • Troubleshoot Microsoft Office products.
  • Remove malware and viruses from district computers.
  • Utilize imaging software to deploy district computers.
  • Troubleshoot and support various other district software titles.

My Skills


  • PowerSchool Administration
  • Windows Server 2008 R2 and 2012 R2
  • Active Directory Management
  • ​SCCM Deployment
  • Apple and Windows IT Desktop and Mobile Support

My Experience

Kennewick School District

Student Information/Helpdesk Tier 2

StuROss Dot Com

Cutthroat Communications

NOC Technician

July 2011 - Current

October 2004 - August 2009

  • 24/7 support to business and residential customers.
  • Support for a mix of wireless, DSL, and other high capacity transport services.
  • Supported both last mile and PTP connections.

Kennewick School District

Helpdesk Tier 1